Presentation & Communication Techniques

Course title:
Presentation & Communication Techniques
Semester:
1
Level:
Introduction
Learning outcomes of course unit:
Students will have the ability to interact positively in a social environment. They will master the techniques of giving a perfect presentation, be able to understand and lead (sales) negotiations and how they must avoid team conflict. In addition, students will also be able to provide accurate information in an international environment.
Prerequisites:
none
Course contents:
Presentations on the contents of the degree programme. Research techniques, presentation structure and organisation, using media for presentations, presentation techniques. The effect of other's verbal and non-verbal communication. The contents of the course include facial expressions, gestures, rhetoric, body language, negotiation techniques, interview techniques.
Recommended or required reading:
Seifert, J. W.:Visualisieren, Präsentieren, Moderieren, 2005
Niklarz-Hochs, S. / Kreuzhage, S.: Praxis-Check Überzeugen und Präsentieren: Das Formularbuch für gelungene Präsentationen, Verlag der deutschen Wirtschaft, 1 Auflage, 2003
Patton, B.M.: Das Harvard-Konzept der Verkaufs- und Verhandlungstechnik, 2004
Voeth, M. / Herbst, U.: Verhandlungsmanagement, 2009
Schütz, A.: Kunden Beratung, 5. Auflage, 2008
Glasl, F.: Konfliktmanagement, 8. Auflage, 2004
Haeske, U.: Team- und Konfliktmanagement. 2. Auflage, 2006
Planned learning activities and teaching methods:
Integrated course, case studies, discussion, group work
Assessment methods and criteria:
in-course assessment
Course language:
German
ECTS:
4.00
Course-hours-per-week (chw):
2.00
Course unit code:
SOS1
Type of course unit:
Integrated course
Mode of delivery:
integrated course
Contact
Director of Studies:
Prof. (FH) Dr. Robert Kaspar
+43 5372 71819 109
Robert.Kasparfh-kufstein.ac.at
Contact:
Sabine Handle
+43 5372 71819 135
Sabine.Handlefh-kufstein.ac.at
Facts
Duration:
6 semesters
Organisational form:
Part Time study
(Friday afternoons and Saturdays)
Fees:
€ 363.36 + € 17 student union fee per semester
Language of instruction:
80% German, 20% English
Qualification rewarded:
Bachelor of Arts in Business (B.A.)
Semester abroad:
Organized stay abroad, 5th Semester
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