Business Management FT
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Knowledge Management (E)

level of course unit

first cycle, Bachelor

Learning outcomes of course unit

Students:
• know alternative methods and concepts about how information can generate knowledge and how knowledge can be used to create sustainable competitive advantages in order to measure business successes and failures.
• are able to apply the fundamentals of identification of knowledge and measurement of knowledge in the framework of “intellectual capital”.
• understand the fundamental knowledge management processes and are able to apply tools and measures for “knowledge work”.

prerequisites and co-requisites

not applicable

course contents

• Signs and characteristics of knowledge societies
• Knowledge as a core resource in competition
• Knowledge generation, knowledge sharing, knowledge protection
• Identification of knowledge and measurement of knowledge, intellectual capital
• Fundamentals of a “learning organization”
• Identification and structure of relevant entrepreneurial knowledge
• Design of knowledge organizations – tools and processes
• Tools and measures for “knowledge workers”

recommended or required reading

Probst, G.; Raub, S.; Romhardt, K. (2000): Managing Knowledge. Building Blocks for Success. Chichester u.a.: Wiley.
Probst, G.; Raub, S.; Romhardt, K. (2010): Wissen managen - Wie Unternehmen ihre wertvollste Ressource optimal nutzen. 6. Aufl., Wiesbaden: Gabler.
Nonaka, I.; Takecuchi, H. (1995): The Knowledge-creating Company. New York: Oxford University Press.
Krogh, G.v.; IChijo, K.; Nonaka, I. (2000): Enabling Knowledge Creation: How to Unlock the Mystery of Tacit Knowledge an Release the Power of Innovation. Oxford: Oxford University Press.
Edvinsson, L. (2002): Corporate Longitude: What you need to navigate the knowledge economy.
London u.a.: Financial Times/ Prentice Hall.
Davenport, T.; Prusak, L. (1998): Working Knowledge: How Organizations Manage what they know.
Boston: Harvard Business School Press.
Wiig, K. (1995): Knowledge Management Methods: Practical Approaches to Managing Knowledge.
Arlington: Schema Press.
Pfeffer, J.; Sutton, P. (1999): The Knowing-Doing Gap: How smart companies turn knowledge
into action. Boston: Harvard Business School Press.
Franken, R.; Franken, S. (2011): Integriertes Wissens- und Innovationsmanagement. Mit Fallstudien und Beispielen aus der Unternehmenspraxis. Wiesbaden: Gabler.
North, K. (1998): Wissensorientierte Unternehmensführung: Wertschöpfung durch Wissen. 5. Aufl., Wiesbaden: Gabler.
Lehner, F. (2009): Wissensmanagement: Grundlagen, Methoden, technische Unterstützung. 3. Aufl., München: Hanser.
Hopfenbeck, W.; Müller, M.; Peisl, T. (2001): Wissensbasiertes Management: Ansätze und Strategien zur Unternehmensführung in der Internet-Ökonomie. Landsberg am Lech: Moderne Industrie.

assessment methods and criteria

written examination and / or presentation (Knowledge Market)

language of instruction

English

number of ECTS credits allocated

2

planned learning activities and teaching methods

Lecture, group work, presentation and task discussion

semester/trimester when the course unit is delivered

6

name of lecturer(s)

Dipl.-Kffr. Karin Steiner

year of study

3.year of studies

recommended optional program components

not applicable

course unit code

PTR.4

type of course unit

compulsory

mode of delivery

In-class course

work placement(s)

not applicable