Industrial Engineering & Management FT
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Teamwork and Communication

level of course unit

First cycle, Bachelor

Learning outcomes of course unit

Students are able to:
• understand group and team processes and deal with team problems in a solution-oriented way.
• know the roles within a team, evaluate team members and use them within the team according to their respective strengths.
• assume responsibility for the group / team, delegate and communicate tasks to team members in an efficient way.
• solve conflicts within the team in a structured way.
• understand, select and apply teambuidling methods for use in companies and organisations.

prerequisites and co-requisites

not applicable

course contents

• Leading teams
• Steering team processes; fundamental aspects of presenting
• Roles within a team; team phases
• Conflicts within teams
• Exercises and outdoor elements

recommended or required reading

• Hillmer (2007): Schlüsselkompetenzen für Ingenieure & Naturwissenschaftler: Kapitel – Gestaltung von Teamprozessen von Christof Fink, 1. Aufl., Studia Universitätsbuchhandlung Innsbruck
• Hillmer (2007): Schlüsselkompetenzen für Ingenieure & Naturwissenschaftler: Kapitel – Gesprächsführung und Verhandlungstechnik von Christof Fink, 1. Aufl., Studia Universitätsbuchhandlung Innsbruck
• Schulz von Thun (2010): Miteinander reden, Rowohlt Verlag Leibzig
• Lencioni (2008): Mein Traum-Team: oder die Kunst, Menschen zu idealer Zu-sammenarbeit zu führen, 1. Aufl., Campus Verlag Frankfurt/Main
• Rosenberg (2012): Gewaltfreie Kommunikation: Eine Sprache des Lebens, 10. Aufl., Junfermann Verlag Paderborn

assessment methods and criteria

Active Participation

language of instruction

German

number of ECTS credits allocated

1

planned learning activities and teaching methods

Integrated course

semester/trimester when the course unit is delivered

1

name of lecturer(s)

Director of Studies

year of study

First year of studies

recommended optional program components

not applicable

course unit code

ISK.2

type of course unit

Compulsory

mode of delivery

Iin-class course

work placement(s)

not applicable