Industrial Engineering & Management FT
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Systematic Problem Solving

level of course unit

First cycle, Bachelor

Learning outcomes of course unit

Students are able to:
• analyse problems and, based on this analysis, select and apply an adequate procedure with tools / methods.

prerequisites and co-requisites

not applicable

course contents

• Classification of different types of problems
• General processes to solve problems
• Tools to solve problems
• Creativity methods

recommended or required reading

• Schweizer (2008): Systematisch Lösungen finden: Eine Denkschule für Praktiker, 3. Aufl., vdf Hochschulverlag Zürich
• Sell, Schimweg (2013): Probleme lösen: In komplexen Zusammenhängen denken, 6. Aufl., Springer Verlag Berlin
• Fischer, Pfeffel (2013): Systematische Problemlösung in Unternehmen: Ein Ansatz zur strukturierten Analyse und Lösungsentwicklung, 2. Aufl., Springer Gabler Verlag Wiesbaden

assessment methods and criteria

Assignment, presentation, written exam

language of instruction

German

number of ECTS credits allocated

1

planned learning activities and teaching methods

Lecturer

semester/trimester when the course unit is delivered

1

name of lecturer(s)

Director of Studies

year of study

First year of studies

recommended optional program components

not applicable

course unit code

PET.1

type of course unit

Compulsory

mode of delivery

In-class course

work placement(s)

not applicable