ERP Systems & Business Process Management PT
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Business Process Management

level of course unit

second cycle, Master

Learning outcomes of course unit

Graduates/Students: - can convey the benefit of process management
- can convert requirements on processes in measurement parameters
- can define process measurement indicators
- know most significant terms and positions of process management (end to end, process owner, process support etc. )
- can establish process governance
- know process capability maturity models
- can undertake process audits
- know to implement procedures of process management
- know the significance of Change management during the implementation of Process Management

prerequisites and co-requisites

not applicable

course contents

Function vs. process-oriented organization,
importance of a process-oriented view,
expanded approaches to process orientation in corporations,
planning and control of business processes, process introduction and controlling.

recommended or required reading

Hammer M., Champy J.; Reeingineering the Cooperation; New York 1993
Scheer A.; Vom Geschäftsprozess zum Anwendungssystem; Heidelberg 2003
Gaitanides M.; Prozessorganisation; München 2006; 2. Auflage
Osterloh M., Frost J.; Prozessmanagement als Kernkompetenz; Wiesbaden 2006; 5. Auflage
Rosenkranz F.; Geschäftsprozesse. Modell und computergestützte Planung; Berlin 2005; 2. Auflage
Becker J., Kugeler M., Rosemann M; Prozessmanagement. Ein Leitfaden zur prozessorientierten Organisationsgestaltung; Heidelberg 2000; 2. Auflage
Gadatsch A.; Grundkurs Geschäftsprozess-Management; Wiesbaden 2008
Schmelzer H., Sesselmann W.; Geschäftsprozessmanagement in der Praxis; München 2008
Allweyer Th.; Geschäftsprozessmanagement; Herdecke-Bochum 2005

assessment methods and criteria

Exam, Presentation

language of instruction

German

number of ECTS credits allocated

4

planned learning activities and teaching methods

Presentation, Simulation oder Essay

semester/trimester when the course unit is delivered

2

name of lecturer(s)

Prof. (FH) Dr. Adam Martin

year of study

1.

recommended optional program components

not applicable

course unit code

V.PQM.1

type of course unit

compulsory (practice)

mode of delivery

in-class course

work placement(s)

not applicable