Managing the Event Workforce (E) (WP)
level of course unit
first cycle, Master
Learning outcomes of course unit
Students will be able to:
- evaluate the nature, structure and processes of the managing people in the context of events.
- critically examine moral, ethical and legal issues in the event workplace.
- critically discuss best practice in human resource management in the global events industry.
- understand the complexity of event volunteer management.
- develop and articulate reasoned arguments based on information.
prerequisites and co-requisites
- Introduction to human resource management in an event setting, e.g. the ‘pulsating organization’
- Recruitment, selection, training and development of the event workforce
- Motivation and retention of the event volunteers
- Aesthetic and emotional labor in the event industry
- Moral, ethical and legal aspects of human resource management in an event setting incl. e.g. working conditions of the event workforce
recommended or required reading
Benson, A. (2019). International Sports Volunteering. London: Routledge.
Smith, K., Lockstone-Binney, L. Holmes, K and Baum, T. (2017). Event Volunteering: International Perspectives on the Event Volunteering Experience. London, Routledge.
Van der Wagen, L. (2014). Human Resource Management for Events. 2nd edition. London, Routledge
assessment methods and criteria
language of instruction
number of ECTS credits allocated
eLearning quota in percent
planned learning activities and teaching methods
semester/trimester when the course unit is delivered
name of lecturer(s)
Susanne Gellweiler, PhD
year of study
recommended optional program components
course unit code
type of course unit
mode of delivery