ERP Systems & Business Process Management PT
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Process Monitoring & Business Reporting

level of course unit

Master

Learning outcomes of course unit

The graduate, the student:
* Understands the importance of strategic planning and performance drivers
* Can transform strategic planning into operational KPIs (e.g. strategy maps, Hoshin planning)
* Understands the importance of holistic KPI systems
* Understands the importance of performance KPIs for managing organizations * Understands types of operational KPIs and KPI systems (e.g. accounting based, stock market oriented)
* Can present performance KPIs in a comprehensible way (e.g. building dashboards, reports)
* Understands reporting possibilities in ERP systems

prerequisites and co-requisites

none

course contents

* Strategic planning
* Operational key figures
* Key figure systems
* Types of operational key figures
* Display of performance key figures
* Reporting options in ERP systems

recommended or required reading

Auer K.; Kennzahlen für die Praxis; SWK-Sonderheft; Wien; 2007
Eckerson W.; Performance Dashboards; Hoboken; 2011

assessment methods and criteria

Written exam

language of instruction

German

number of ECTS credits allocated

3

eLearning quota in percent

15

course-hours-per-week (chw)

1.5

planned learning activities and teaching methods

Lecture, individual work with software, group work, presentation and discussion of tasks

semester/trimester when the course unit is delivered

1

name of lecturer(s)

Prof. (FH) DI Dr. Martin Adam

recommended optional program components

none

course unit code

BTP.2

type of course unit

integrated lecture

mode of delivery

Compulsory

work placement(s)

none