Sports, Culture & Event Management FT
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Managing the Event Workforce (WP)

level of course unit

first cycle, Master

Learning outcomes of course unit

Students will be able to:
- evaluate the nature, structure and processes of the managing people in the context of events.
- critically examine moral, ethical and legal issues in the event workplace.
- critically discuss best practice in human resource management in the global events industry.
- understand the complexity of event volunteer management.
- develop and articulate reasoned arguments based on information.

prerequisites and co-requisites

not applicable

course contents

- Introduction to human resource management in an event setting, e.g. the ‘pulsating organization’
- Recruitment, selection, training and development of the event workforce
- Motivation and retention of the event volunteers
- Aesthetic and emotional labor in the event industry
- Moral, ethical and legal aspects of human resource management in an event setting incl. e.g. working conditions of the event workforce

recommended or required reading

Benson, A. (2019). International Sports Volunteering. London: Routledge.
Smith, K., Lockstone-Binney, L. Holmes, K and Baum, T. (2017). Event Volunteering: International Perspectives on the Event Volunteering Experience. London, Routledge.
Van der Wagen, L. (2014). Human Resource Management for Events. 2nd edition. London, Routledge.

assessment methods and criteria

examination

language of instruction

English

number of ECTS credits allocated

5

eLearning quota in percent

25

course-hours-per-week (chw)

2

planned learning activities and teaching methods

seminar

semester/trimester when the course unit is delivered

3

name of lecturer(s)

Susanne Gellweiler, PhD

recommended optional program components

none

course unit code

vz.OME.2

type of course unit

seminar-degree

mode of delivery

Compulsory

work placement(s)

not applicable

Contact

Kohlhofer Monika
Asc. Prof. (FH) Mag. Monika Kohlhofer
Director of Studies
+43 5372 71819 176
Monika.Kohlhoferfh-kufstein.ac.at
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