ERP Systems & Business Process Management PT
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Business Process Modeling and Optimization

level of course unit


Learning outcomes of course unit

- know most important process improvement measures (BPR, Kaizen, Lean, Six Sigma etc.)
- can use tools of process improvement
- can measures processes
- know types of process models and know when to use them
- can document process in the most significant notations (eEPK, BPMN, DIN)
- know the most important process modeling software and can document processes in selected software
- can analyze actual state processes
- can measure actual state processes
- can design target processes

prerequisites and co-requisites

not applicable

course contents

- Methods of process improvement (BPR, Six Sigma, Kaizen, Lean Management, etc.)
- methods and tools of business process modeling (process architecture, process landscape, flowchart)
- methods of measuring, resp. analyzing business processes (data measurement plan, analysis of interfaces, value-add and non-value-add activities, process stability, process capability)
- methods of designing business processes (design of experiment, design for service, lean management)

recommended or required reading

Hammer M., Champy J.; Reeingineering the Cooperation; New York 1993
Scheer A.; Vom Geschäftsprozess zum Anwendungssystem; Heidelberg 2003
Gadatsch A.; Grundkurs Geschäftsprozess-Management; Wiesbaden 2008
Schmelzer H., Sesselmann W.; Geschäftsprozessmanagement in der Praxis; München 2008
Allweyer Th.; Geschäftsprozessmanagement; Herdecke-Bochum 2005
Ohno T.; Toyota Production System, Beyond large scale production; 1988
Womack J., Jones D., Roos D.; The machine that changed the world; London 2007
George M.; Lean Six Sigma: Combining Sigma Quality with Lean Speed; New York 2002
Harry M., Schroeder R.; Six Sigma, The breakthrough management strategy; 1999
Töpferer, A.; Six Sigma Konzeption und Erfolgsbeispiele für praktizierende Null-Fehler-Qualität; Berlin/Heidelberg/New York 2007; 4. Auflage

assessment methods and criteria


language of instruction


number of ECTS credits allocated


course-hours-per-week (chw)


planned learning activities and teaching methods

not applicable

semester/trimester when the course unit is delivered


name of lecturer(s)

Prof. (FH) Dr. Adam Martin

year of study


recommended optional program components

not applicable

course unit code


type of course unit


mode of delivery

in-class course

work placement(s)

not applicable