ERP Systems & Business Process Management PT
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Workflow Management

level of course unit


Learning outcomes of course unit

know the role of IT as process enabler (benefit)
can select processes for automation
know kinds of workflow systems
can model processes end to end (e.g. BPMN -> BPEL)
can design workflows in selected software
know factors for successful workflow

prerequisites and co-requisites

not applicable

course contents

Examing principal possibilities to support business processes in operations through IT-systems. Flowchart-oriented modeling languages (BPMN, BPEL4WS) and the corresponding workflow systems for business process orchestration are presented. Another focus is on the loose coupling of heterogeneous systems via Middleware architectures (e.g. Enterprise Service Bus, ESB) and the service-oriented view on processes (Service-Oriented Architectures, SOA). Considerations as to the application integration in the enterprise round off the course. (Enterprise Application Integration, EAI).

recommended or required reading

Mertens, Peter: Integrierte Informationsverarbeitung 1: Operative Systeme in der Industrie.- Wiesbaden: Gabler, 2007.
Finger, Patrick, Zeppenfeld, Klaus: „SOA und WebServices“ Springer 2009, Reihe: Informatik im Fokus,
Masak, Dieter: „SOA? Serviceorientierung in Business und Software“, Springer 2007
Conrad S, Hasselbring W, Koschel A, Tritsch R: Enterprise Application Integration: Grundlagen - Konzepte - Entwurfsmuster – Praxisbeispiele, Spektrum Akademischer Verlag, 2005
Chappell, David: “Enterprise Service Bus” O’Reilly 2004

assessment methods and criteria


language of instruction


number of ECTS credits allocated


course-hours-per-week (chw)


planned learning activities and teaching methods

not applicable

semester/trimester when the course unit is delivered


name of lecturer(s)

Dipl.-Inf. (FH) Mayr Richard

year of study


recommended optional program components

not applicable

course unit code


type of course unit


mode of delivery

in-class course

work placement(s)

not applicable