Managing the Event Workforce (WP)

Niveau der Lehrveranstaltung/des Moduls laut Lehrplan

first cycle, Master

Lernergebnisse der Lehrveranstaltung/des Moduls

Students will be able to:
- evaluate the nature, structure and processes of the managing people in the context of events.
- critically examine moral, ethical and legal issues in the event workplace.
- critically discuss best practice in human resource management in the global events industry.
- understand the complexity of event volunteer management.
- develop and articulate reasoned arguments based on information.

Voraussetzungen laut Lehrplan

not applicable

Lehrinhalte

- Introduction to human resource management in an event setting, e.g. the ‘pulsating organization’
- Recruitment, selection, training and development of the event workforce
- Motivation and retention of the event volunteers
- Aesthetic and emotional labor in the event industry
- Moral, ethical and legal aspects of human resource management in an event setting incl. e.g. working conditions of the event workforce

empfohlene Fachliteratur

Benson, A. (2019). International Sports Volunteering. London: Routledge.
Smith, K., Lockstone-Binney, L. Holmes, K and Baum, T. (2017). Event Volunteering: International Perspectives on the Event Volunteering Experience. London, Routledge.
Van der Wagen, L. (2014). Human Resource Management for Events. 2nd edition. London, Routledge.