Fundamentals of Facility Management

Introduction

The students are able to:
• To present the development and history of facility management in an international context and to describe different international views of facility management.
• To demonstrate the benefits of facility management and to demonstrate similarities and differences to disciplines such as Corporate Real Estate Management (CREM), real estate management and facility management.
• To describe the management approach of facility management
• To demonstrate the importance of users in facility management
• To define sustainability and describe sustainability aspects influenced by facility management
• To explain exemplary processes and models in facility management
• To identify essential standards in facility management and to explain their areas of application

none

• History of Facility Management in different countries
• Definitions and meanings of Facility Management in an international context as well as similarities and differences to other disciplines
• Models, processes and tasks in facility management
• Terms like service level agreement, key performance indicator, facility management agreement, service
• Normative framework in facility management
• Definition of sustainability and presentation of sustainability in facility management

• Alexander, K., Atkin, B., Bröchner, J., & Haugen, T. I. (Eds.). (2016). Facilities management: Innovation and performance ([New edition]). Routledge.
• Rondeau, E., & Hellerforth, M. (Eds.). (2024). Facilities management, concept - realization - vision: A global perspective. John Wiley & Sons, Inc. https://doi.org/10.1002/9781394213313
• Roper, K., & Payant, R. (2022). The Facility Management Handbook. Amacom.

Written exam

English

6

Blended Learning

1