IT Process management

Four days of practical and challenging training! I was able to refresh my knowledge of process modelling and get to know new analysis methods and documentation tools. I found the introduction to the topic of IT process management in the form of a simulation game, which repeatedly served as a central point of reference for the group during smaller exercises on the learning journey, particularly successful. The knowledge and skills I learnt in relation to the automation of business processes are particularly valuable and will be of great use to me in my future consulting work.

I particularly remember the appreciative exchange with like-minded people and the teamwork with a course member. The acquisition of further technical skills, such as methods for creating processes, help me in my job today. In my day-to-day work, I particularly enjoy the dialogue with process owners and employees who are involved in processes. Processes are alive, there is a continuous cycle of change, improvement and further development. The course is ideal for people who work in process management and have an interface with IT.

Well-structured and documented processes are the basis for successful projects such as the SAP implementation in our case. Many of the participants were familiar with the problems from their companies and were able to work out specific solutions through teamwork, but also to network. I can recommend the course to anyone who is facing similar challenges and wants to learn about modern process management methods.

The IT Process Management certification course successfully pursues the goal of providing participants with a holistic approach to this topic. The content, such as identification, design and documentation of processes, provides an optimal basis for putting the content taught into practice.