Software for chimney sweeps evaluated
- 31.07.2024
- Practical Project
As part of a practical project, students on the part-time Master's degree course in ERP Systems & Business Process Management looked at software solutions for chimney sweeps and the digitalization of the trade.
From January to May 2024, a comprehensive project to evaluate the ERP software for chimney sweeps took place at the Kufstein University. The aim of the project was to review the current software solution, identify its weaknesses and make a well-founded recommendation for the future of digitalization in the trade in Tyrol. This was initiated by the I.E.C.T and Mr. Josef Hauser.
The project team passed numerous experts who intensively analyzed the current processes of the chimney sweep industry. This detailed analysis was crucial in order to fully understand the existing workflows and usage of the current ERP software.
EVALUATION OF THE EXISTING SOFTWARE
An important step in the project was the evaluation of the existing software. This involved identifying the gaps and weaknesses that affect the efficiency and satisfaction of users. In order to obtain a comprehensive picture, a questionnaire was developed and sent to all chimney sweeps in Tyrol. The feedback provided valuable insights into daily usage and the challenges associated with the current software.
At the same time, various providers presented alternative ERP systems, which were analyzed and compared in terms of functionality, user-friendliness and costs. These demonstrations enabled the project team to assess the strengths and weaknesses of the various solutions.
At the end of the project, a recommendation was formulated on how digitalization in the chimney sweep trade in Tyrol can be further advanced. This recommendation takes into account both the feedback from the chimney sweeps and the results of the software comparison. The aim is to find a software solution that increases efficiency, improves user-friendliness and meets the specific requirements of the trade.
OPEN DIALOG AND CAREFUL ANALYSIS AS A SUCCESS FACTOR
The project to evaluate the ERP software for chimney sweeps in Tyrol has shown how important careful analysis and an open dialogue with users are for successful digitalization in the trade. The recommendations provide a solid basis for the next steps and promise a promising future for the chimney sweep industry in Tyrol.