Facility & Real  Estate Management FT
Apply Icon
Apply
now

Facility Services

level of course unit

Introduction, fundamentals

Learning outcomes of course unit

Graduates are able to: - analyze facility services in different types of real estate. - carry out quantitative assessments of services using relevant data. - outline basic knowledge about hygiene and cleaning. - consider legal issues. - make efficient use of operating resources. - use materials in accordance with their respective requirements.

prerequisites and co-requisites

None

course contents

Cleaning: - Principles of service management - Calculation maintenance cleaning - Principles of hygiene and cleaning - Tools, devices, machines - Technical business equipment - Study of materials Catering: - Tasks and targets - Organizational forms - Staff - Planning & infrastructure - Transport - Goods management

recommended or required reading

- Lutz, M.: Praxisleitfaden Gebäudereinigung, FIGR Forschungs- und Prüfinstitut für Facility Management GmbH Metzingen, 2. Auflage, 2014 - Hintze, S.: Gebäudereinigung kompakt Band 1 - 3, Holzmann Medien Bad Wörishofen, 2013 - Wetterau, J.; et al.: Modernes Verpflegungsmanagement, Deutscher Fachverlag Frankfurt am Main, 1. Auflage, 2007 - Wetterau, J.; et al.: Erfolgsfaktor Qualitätsmanagement in Küchen, Deutscher Fachverlag Frankfurt am Main, 1. Auflage, 2005 - Seidl, M.; Fladung, U.: BestPractice Küchenmanagement, Baumann Fachverlag Kulmbach, 2001

assessment methods and criteria

Presentation, written examination

language of instruction

German

number of ECTS credits allocated

3

planned learning activities and teaching methods

Lecture, group work, presentation and discussion of tasks

semester/trimester when the course unit is delivered

4

name of lecturer(s)

Director of Studies

year of study

2. Year of studies

recommended optional program components

None

course unit code

FM.2

type of course unit

Compulsory subject

mode of delivery

In class course

work placement(s)

Not applicable