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PQM Dialogue 2026

From 14:00 To 17:30

FH Kufstein Tirol, Festsaal

Fri 12 Jun

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Invitation

Person in Anzug markiert digitale Häkchen auf einem transparenten Display – steht für Zielerreichung, Qualitätsmanagement und erfolgreiche Projektumsetzung.
© AdobeStock.Pakin

Operational Excellence in the Age of Industry 5.0 and AI

We warmly invite you to the 24th Process and Quality Management Dialogue (PQM) – a platform for experts to share insights and experiences.

Many companies are advancing the implementation of AI solutions, particularly in predictive maintenance, quality inspection, and production control. However, levels of maturity vary widely, and solutions often remain isolated rather than being integrated holistically. The potential efficiency gains from automation can create uncertainty among employees regarding future tasks, responsibilities, and, ultimately, job security. Key leadership responsibilities going forward will therefore include strengthening the role of employees in improving operational efficiency, ensuring stable processes and clean data, and establishing AI as an important supporting tool.

Our topics:

  • How is AI changing the role of humans in the continuous improvement process?
  • Which AI applications in production, logistics, and supply chain management deliver measurable improvements?
  • What kind of leadership behavior is needed to ensure that an “intelligent” factory remains sustainably successful and employee-centered?

Initiated by the master’s degree program ERP Systems & Business Process Management, we will discuss relevant questions with you as experts from local companies and applied research.

We look forward to your participation and to engaging discussions.

Program

  • Start
    1:45 p.m. - 2:00 p.m.
    Registration
  • Welcome address
    2:00 p.m. - 2:10 p.m.
    Prof. (FH) Dr. Martin Adam, FH Kufstein 
  • Lecture
    2:10 p.m. - 2:40 p.m.
    Julian Maier, MSc, Project Manager, Fraunhofer IPA, Stuttgart

How AI Is Changing the Human Role in Order Fulfillment

  • Lecture
    2:40 p.m. - 3:10 p.m.
    Benjamin Schwendinger, Ph.D., Project Manager, Supply Chain Analytics, Fraunhofer Austria Research, Vienna

AI Applications in Production, Logistics, and Supply Chain Management

  • Lecture
    3:10 p.m. - 3:40 p.m.
    Mario Welte, Senior Manager, Noventa Consulting AG, Diepoldsau

Operational Excellence in the Age of AI — What’s Changing and What Remains

  • Networking
    3:40 p.m. - 4:00 p.m.
    Break
  • Lecture
    4:00 p.m. - 4:30 p.m.
    Bernhard Ebner, Manager Corporate Operational Excellence, Fritz Egger Gmbh, St. Johann | 
    Florian Wörter, Technical Data Integration, Fritz Egger Gmbh, St. Johann

(Artificially) Intelligent Operational Excellence: Is AI a Cure-All for Process Optimization?

  • Lecture
    4:30 p.m. - 5:00 p.m.
    Marius Stehling, MA, Operations Manager, Fa. Palfinger

Why a Factory Only Becomes Intelligent When It Is Led with Excellence

  • Ausklang
    ab 17:00
    Get together

Lunch-Workshop

12:30 p.m. - 1:30 p.m. 
Space is limited. Please indicate your participation when registering.

From Decision-Maker to Supervisor? Humans and AI in Order Fulfillment

  • Speaker: 
    Julian Maier, Project Manager, Fraunhofer IPA, Stuttgart
  • Content:
    Human-AI collaboration in operational processes, decision delegation and options for intervention, acceptance, trust, and the limits of agentic systems, discussion of practical use cases in the Industry 5.0 context

Links & Downloads

Registration

Please register online by 10. June 2026:

Contact

E-mail: pqm-dialog@fh-kufstein.ac.at 
Tel.: +43 5372 71819 179