Industrial Engineering & Management FT
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Problem Solving in a Team

level of course unit

First cycle, Bachelor

Learning outcomes of course unit

The students are able to:
• Perceive and understand group and team processes and work on team problems in practice in a solution-oriented way.
• Understand team roles, assess team members and deploy them according to individual strengths.
• Take responsibility for the group or the team, delegate and communicate tasks efficiently for team members.
• Solve conflicts within the team in a structured way.
• Understand, select and apply team-building methods for use in companies and organizations.
• Analyze problems and, building on this, select and apply a suitable approach with tools/methods.

prerequisites and co-requisites

not applicable

course contents

• Presentation and lecture techniques
• Structure and arrangement of presentations
• Use of media for presentations
• Exercises and video analysis

recommended or required reading

• Hillmer (2007): Schlüsselkompetenzen für Ingenieure & Naturwissenschaftler: Kapitel – Gestaltung von Teamprozessen von Christof Fink, 1. Aufl., Studia Universitätsbuchhandlung Innsbruck
• Hillmer (2007): Schlüsselkompetenzen für Ingenieure & Naturwissenschaftler: Kapitel – Gesprächsführung und Verhandlungstechnik von Christof Fink, 1. Aufl., Studia Universitätsbuchhandlung Innsbruck
• Lencioni (2008): Mein Traum-Team: oder die Kunst, Menschen zu idealer Zusammenarbeit zu führen, 1. Aufl., Campus Verlag Frankfurt/Main
• Schweizer (2008): Systematisch Lösungen finden: Eine Denkschule für Praktiker, 3. Aufl., vdf Hochschulverlag Zürich
• Sell, Schimweg (2013): Probleme lösen: In komplexen Zusammenhängen denken, 6. Aufl., Springer Verlag Berlin
• Fischer, Pfeffel (2013): Systematische Problemlösung in Unternehmen: Ein Ansatz zur strukturierten Analyse und Lösungsentwicklung, 2. Aufl., Springer Gabler Verlag Wiesbaden

assessment methods and criteria

project report

language of instruction


number of ECTS credits allocated


eLearning quota in percent


course-hours-per-week (chw)


planned learning activities and teaching methods

Integrated course

semester/trimester when the course unit is delivered


name of lecturer(s)

Michael Petke, BSc, MA

year of study

First year of studies

recommended optional program components

not applicable

course unit code


type of course unit

integrated lecture

mode of delivery


work placement(s)

not applicable