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Process Automation (elective

level of course unit


Learning outcomes of course unit

* Knows challenges in process automation
* Can select processes for automation
* Knows procedures and factors for successful process automation
* Can create process automation in selected software
* Knows interfaces to ERP and CRM systems
* Knows procedures for interprocess communication and can implement them
* Knows the basic structure of cloud computing-based IT applications for process automation in the operational environment using Microsoft Dynamics 365 as an example
* Knows basic and advanced functionalities of process automation under Microsoft Dynamics 365
* Can implement browser and app-based UIs for process automation using Microsoft technologies as an example

prerequisites and co-requisites


course contents

* Basic terms: Business process, workflow, BPMS, WFMS, RPA, etc.
* Selection criteria for workflow engines for process automation
* Architecture and integration of workflows for process automation
* Overview of interprocess communication
* Transactional properties of processes, simulation and code generation
* Basics of Microsoft Dynamics 365: Modules and navigation, basic entities and standard workflows
* Organizational and technical implementation with configuration and declarative programming

recommended or required reading

Reicher M., Weber B.: Enabling Flexibility in Process-aware Information Systems, Springer 2012, chapters 2-4
Quarre, F.: Robotic Process Automation, O'Reilly, 2019
Salatino, M., Aliverti, E.: jBPM 6 Developer Guide; Packt Publishing, 2014
Allweyer, Thomas: BPMN 2.0 - Business Process Model and Notation: Einführung in den Standard für die Geschäftsprozessmodellierung.- Books on Demand, 2015

assessment methods and criteria

wtitten exam

language of instruction


number of ECTS credits allocated


eLearning quota in percent


course-hours-per-week (chw)


planned learning activities and teaching methods

Lecture, individual work with software, group work, presentation and discussion of tasks

semester/trimester when the course unit is delivered


name of lecturer(s)

Dr. Richard Mayr

course unit code


type of course unit

integrated lecture

mode of delivery