Apply
now
now
Change Management
level of course unit
-Learning outcomes of course unit
The graduate, the student:
* knows the importance of change management for the introduction of products / services
* knows the most important approaches, models and terms
* understands the individual and social aspects of change and knows the main causes of resistance and conflicts
* knows procedural models or methods, techniques and tools for change management
* can integrate the topic of change management in change projects and can apply procedural models or methods, techniques and tools to specific practical cases
* knows the importance of change management for the introduction of products / services
* knows the most important approaches, models and terms
* understands the individual and social aspects of change and knows the main causes of resistance and conflicts
* knows procedural models or methods, techniques and tools for change management
* can integrate the topic of change management in change projects and can apply procedural models or methods, techniques and tools to specific practical cases
prerequisites and co-requisites
none
course contents
* Importance of change management
* Individual and social aspects of change
* Resistance, conflict and crisis
* Basic approaches to change management
* Types of change
* Models of change (e.g. Lewin, GE-CAP, etc.)
* (Project) management of change: Generic phase
* Models of change (e.g. Lewin, GE-CAP, etc.)
* (Project) management of change: Generic phase model and integration in projects
* Techniques and tools of change (e.g: Target circle, change stretch, WIIFM, empathy map, etc.)
* Individual and social aspects of change
* Resistance, conflict and crisis
* Basic approaches to change management
* Types of change
* Models of change (e.g. Lewin, GE-CAP, etc.)
* (Project) management of change: Generic phase
* Models of change (e.g. Lewin, GE-CAP, etc.)
* (Project) management of change: Generic phase model and integration in projects
* Techniques and tools of change (e.g: Target circle, change stretch, WIIFM, empathy map, etc.)
recommended or required reading
Doppler K., Lauterburg Ch.; Change Management: Den Unternehmenswandel gestalten; Campus, 13. Auflage, 2014
Berner W., Change!: 15 Fallstudien zu Sanierung, Turnaround, Prozessoptimierung, Reorganisation und Kulturveränderung, Schäfer Poschl, 2. Auflage, 2015
Kotter J.P.; Leading Change; Harvard, 2011
Berner W., Change!: 15 Fallstudien zu Sanierung, Turnaround, Prozessoptimierung, Reorganisation und Kulturveränderung, Schäfer Poschl, 2. Auflage, 2015
Kotter J.P.; Leading Change; Harvard, 2011
assessment methods and criteria
written exam
language of instruction
Germannumber of ECTS credits allocated
3eLearning quota in percent
15course-hours-per-week (chw)
1.5planned learning activities and teaching methods
Lecture, group work, presentation and discussion of tasks
